Privacy Policy

Effective Date: July 23, 2026

At Zenius India, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website.

Website: https://zeniusindia.com/

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order details
  • IP address
  • Browser type and device information
  • Website usage data
  • Any information you voluntarily provide through contact forms, reviews, or comments

2. Comments

When visitors leave comments on our website, we collect the information shown in the comment form, along with the visitor’s IP address and browser user agent to help detect spam.

If you use the Gravatar service, an anonymized hash of your email address may be shared with Gravatar to display your profile picture after your comment is approved.

Learn more about Gravatar’s Privacy Policy at:
https://automattic.com/privacy/

3. Media Uploads

If you upload images to our website, please avoid uploading images that contain embedded location data (EXIF GPS). Other visitors may be able to download and extract this information.

4. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

  • Remember your login details
  • Save your preferences
  • Keep items in your shopping cart
  • Improve website performance
  • Analyze website traffic
  • Enhance security

You can disable cookies through your browser settings, although some website features may not function properly.

5. Login Cookies

If you visit our login page, a temporary cookie is created to determine whether your browser accepts cookies.

When you log in:

  • Login cookies remain active for two days.
  • If you select Remember Me, your login will remain active for two weeks.
  • Display preference cookies remain for one year.
  • Logging out removes login cookies.

6. Embedded Content

Articles or pages on this website may include embedded content such as:

  • Videos
  • Images
  • Social media posts
  • Articles
  • Maps

Embedded content from third-party websites behaves exactly as if you visited those websites directly.

These third-party websites may:

  • Collect your information
  • Use cookies
  • Monitor your interaction
  • Track your activity if you are logged into their platform

We recommend reviewing their respective privacy policies.

7. Orders and Payments

When you place an order, we collect information necessary to:

  • Process your purchase
  • Deliver your products
  • Send order updates
  • Provide customer support
  • Process refunds when applicable

Payment information is processed securely through trusted third-party payment gateways. We do not store your complete debit card, credit card, or banking details on our servers.

8. How We Use Your Information

We use your information to:

  • Process orders
  • Deliver products
  • Improve our website
  • Respond to inquiries
  • Provide customer support
  • Send order confirmations
  • Send promotional offers (only where permitted)
  • Prevent fraud and abuse
  • Comply with legal obligations

9. Who We Share Your Data With

We do not sell, rent, or trade your personal information.

Your information may be shared only with trusted third-party service providers such as:

  • Payment gateway providers
  • Shipping and logistics partners
  • Website hosting providers
  • Analytics providers
  • Email communication services
  • Spam detection services

These providers only receive the information necessary to perform their services.

If you request a password reset, your IP address may be included in the reset email for security purposes.

10. Data Retention

We retain your information only as long as necessary.

  • Comments and their metadata may be retained indefinitely.
  • Customer order information is retained for legal, accounting, and tax purposes.
  • Registered users (if applicable) can view, edit, or update their profile information at any time, except for their username.

Website administrators may also access and manage this information when required.

11. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal data
  • Request a copy of your stored information
  • Withdraw consent where applicable
  • Object to certain data processing activities

Some information may be retained where required by law or for legitimate business purposes.

To exercise these rights, please contact us using the details below.

12. Data Security

We use reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, disclosure, or loss.

However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

13. Children’s Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will delete it promptly.

14. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external websites. Please review their privacy policies before providing any personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with the updated Effective Date.

16. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us.

Zenius India

Website: https://zeniusindia.com/

Email: Zeniusindia@gmail.com